Shipping policy

How does delivery work?

✔︎ We use The Courier Guy courier service for most of our deliveries, and do deliver to all over South Africa. You can expect your parcel within 3-8 business days from when you place your order. We do offer priority shipping which allows your parcel to be packed and processed before all other orders in the que, it is calculated at checkout.

 *PLEASE NOTE orders are not shipped or delivered on weekends or holidays.

When we ship the order you will receive a confirmation email with a tracking number. The Courier Guy uploads events on where your parcel, don’t stress if there is no events uploaded after 24 hours  – the system can take a day or so to catch up.

If your order does not arrive within 10 business days, please contact us so that we can follow it up with The Courier Guy. We guarantee your parcel’s delivery by requiring a signature on arrival.

Pre-orders:

**Please note: all shipping timeframes are from the advertised date of dispatch. Should your item have a pre-order date (advised next to the product name in brackets), this is the date of dispatch. The delivery timeframe starts from the pre-order date it ships on. If there’s no date next to the product name, you’re in luck – it’s ready to go!